Privacy Policy

Deena Dawes takes your privacy very seriously and is committed to protecting your personal information. This privacy policy sets out the way in which any personal information you provide to me is used and kept secure by Deena Dawes. It applies whenever I collect your personal data (including when you use my website or other digital platforms), so please read it carefully.

About this privacy policy


This privacy policy explains what information I may collect about you, how I may use it, and the steps I take to ensure that it is kept secure. I also explain your rights in respect of your personal data.


Please note that my website and other digital platforms may contain links to third party websites / digital platforms which are provided for your convenience. I am only responsible for the privacy practices and security of my own digital platforms. I recommend that you check the privacy and security policies and procedures of each and every other website / digital platform that you visit.


How to contact me about your personal data or this privacy policy


If you have any questions about this privacy policy or about your personal data, please email me at


Information I collect and what I use it for


All personal information that I collect about you will be recorded, used, and protected by me in accordance with applicable data protection legislation and this privacy policy. I may supplement the information that you provide with other information that I obtain from my dealings with you. 

In broad terms, I use your data for the following purposes:


• to administer and provide products and services you request or have expressed an interest in


• to enable me to administer any competitions or other offers/promotions which you enter into


• to communicate with you in the event that any products or services you have requested are unavailable


• for fraud screening and prevention purposes


• for record keeping purposes


• to carry out market research so that I can improve the products and services I offer


• to create an individual profile for you so that I can understand and respect your preferences 


• to personalise and/ tailor any communications that I may send you

When I provide you with products or services I may collect and store any personal information that you provide to us. I may, for example, keep a record of your name, address, delivery address, email address, telephone number. I may also record details of any disability or health needs you may have at the time of booking a service to help to ensure your comfort and safety.


• how you have reached my digital platform and the internet protocol (IP) address you have used


• your browser type, versions and plug-ins, and your operating system

• information collected in any forms you complete

Disclosure of your information


I may share your data with third parties (a) if I am under a legal or regulatory duty to do so, (b) if it is necessary to do so to enforce my terms of use, terms and conditions of sale or other contractual rights, (c) to lawfully assist the police or security services with the prevention and detection of crime or terrorist activity, (d) where such disclosure is necessary to protect the safety or security of any persons, and/or (e) otherwise as permitted under applicable law.


In all instances where I disclose your information to third parties, I will ensure that your information is appropriately protected.



Cookies are small pieces of information that are stored by your browser on your computer's hard drive. They are often used as a mechanism for websites to remember things that a website browser has done there in the past, for example, clicking on particular buttons, logging in, or having read pages on that site months or years ago. 


In common with many other website operators, I use cookies on my website. I use them to enrich your experience of using the website by allowing me to tailor what you see to what I have learned about your preferences during your visits to the site. 


My cookies are also used to enable me to develop my website to reflect my fans and customers interests by noting who has seen which pages and advertisements, how frequently particular pages are visited and determining the most popular areas of my website. 


In general, I use the following types of cookie:


Strictly Necessary Cookies: These are cookies that are required for the operation of my website. They include, for example, cookies that enable you to log into secure areas of my website, use the shopping cart feature when buying match tickets etc.


Analytical/Performance Cookies: These allow me to recognise and count the number of visitors and see how visitors move around my website when they are using it. This helps me to improve the way my website works, for example, by ensuring that users can find what they are looking for easily.


Functionality Cookies: These are used to improve the functional performance of the website and make it easier for you to use. For example, they are used to remember that you have previously visited the website and asked to remain logged in to the website.


Targeting Cookies: These cookies record your visit to my website and your browsing habits, such as the pages you have visited and the links you have followed. They are used to deliver advertising which is more relevant to your interests and also may be used to limit the number of times that you see an advertisement. They may be placed by us or by advertising networks with our permission. Please note, these cookies do not contain any of your personal information. For details on how to manage cookies and how to opt out of targeted marking see below.


By continuing to use my website without choosing to delete/block cookies, you agree that I can place these types of cookies on your device.


Managing Cookies


You can manage cookies by activating the setting on your internet browser that allows you to refuse the setting of all or some cookies. For further information visit  Please refer to the instructions or the online help files available via your relevant browser if you wish to manage cookies in this way. To manage cookies relating to targeted advertising activities, you can visit To opt-out of being tracked by Google Analytics across all websites you can visit

Please note, if you refuse cookies this may mean that you can’t use some of the additional features of my website and may not be able to access certain parts of the website.

Changes to this Cookies policy

I aim to meet high standards and my policies and procedures are, therefore, constantly under review. From time to time I may change how I use and place cookies. Accordingly I recommend that you check this page periodically in order to review my current policies and practices.


How to contact us regarding Cookies



Security of information


I take the security of your personal information seriously. When you submit your credit card details to us, I use industry standard Secure Sockets Layer (SSL) encryption technology to guard your information. In addition, I have security procedures in place to protect my paper based systems and computerised databases from loss and misuse, and only allow access to them when it is absolutely  necessary to do so, and then under strict guidelines as to what use may be made of the personal information contained within them.


Where a password is required to access certain areas of my digital platforms, you are responsible for keeping your password secure and confidential. Please do not share or disclose your password to any other person.




If you are under 16


Ages 13-15


If you are aged 13-15, you must first tell your parent or legal guardian that you wish to register on my digital platforms and get their consent. You must make sure that your parent or legal guardian knows and agrees each time before you:


• email me, or ask me to email anything to you;


• send any information to me;


• enter any competition or game that requires information about you or offers a prize;


• offer or agree to buy anything online.


If you are the parent or legal guardian of a user of my digital platforms who is aged 13 to 15 I do not seek your direct consent to their registration, but I expect them to inform you and get your agreement in advance before they register and before each time they do any of the activities listed above.


More about your information - your rights


You may correct or update your personal information at any time by emailing me at or by changing your profile on our website. Please include your name, address, date of birth and email address when you contact me as this helps me to ensure that I accept amendments only from the correct person. I encourage you to promptly update your personal information if it changes. I will securely retain your information for as long as is reasonably necessary and in accordance with applicable law. If you wish to submit a request that your data be deleted, please write to me at the above address. You have the right to receive a copy of the personal information that I hold about you. Please write to me at the address above if you wish to exercise this right. If you have subscribed to receive marketing communications, you can unsubscribe by writing to me at any time.


Changes to this privacy policy


I aim to meet high standards and so our policies and procedures are constantly under review. From time to time I may change this privacy policy. Accordingly I recommend that you check this page periodically in order to review the latest version.


Where to make a complaint


If you have a complaint regarding any aspect of your personal data or this privacy policy, please write to me at the above address. If you are still not satisfied with the outcome of your complaint, you may write contact the Information Commissioner’s Office on 0303 123. You can also contact the Information Commissioner’s Office using their online form:


No guarantees


While this Privacy Policy states my standards for maintenance of Data and I will make efforts to meet them, I am not in a position to guarantee these standards. There may be factors beyond my control that may result in disclosure of data. As a consequence, I disclaim any warranties or representations relating to maintenance or nondisclosure of Data.